Thus, it is recognised as trusted player by consumers and other businesses both locally and globally. D-NEXUS has been audited and meets the standards stipulated in the Consumer Code of Practice.You can also click on the seal at the bottom left hand side to verify. The seal will automatically will link you back to the CommerceTrust Ltd website. (The seal is not hosted nor kept within our server.)

Consumers can be assured to transact with TrustSg accredited businesses as D-NEXUS, thus gaining the sense of confidence in e-Transactions. With an increased level of trust and confidence, consumers are encouraged and motivated to engage in more online transactions, hence increasing the EC value and volume, and ultimately contributing to a buoyant e-Marketplace for all.

ConsumerTrust is a Global Reliability Program that aims to encourage best business practices by merchants and to assist consumers in identifying merchants that they can trust. When consumers visit a store or website bearing the ConsumerTrust trustmark, they will know that this merchant has been audited and meets the standards stipulated in the ConsumerTrust Code of Practice.

Commercetrust has been appointed by iDA as the Authorised Code Owner (ACO) for the TrustSg seal. B2C businesses that are accredited will receive both the Consumetrust trustmark and the government endorsed TrustSg seal.

Customers may refer their complaints to the ConsumerTrust Secretariat if they are not satisfied with the resolution of the complaint. Complaints can be referred to :

Mr. Ramesh Vakiprath
35 Selegie Road #09-25 Parklane
Singapore 188307
Tel: +65 - 6337 3808
Fax: +65 - 6337 7108

email: ramesh@cnsg.com.sg
http://www.commercetrust.com.sg