|
Thus, it is recognised as trusted player by consumers and other businesses
both locally and globally. D-NEXUS has been audited and meets the standards
stipulated in the Consumer Code of Practice
Consumers can be assured to transact with TrustSg accredited businesses as
D-NEXUS, thus gaining the sense of confidence in e-Transactions. With an increased
level of trust and confidence, consumers are encouraged and motivated to engage
in more online transactions, hence increasing the EC value and volume, and ultimately
contributing to a buoyant e-Marketplace for all.
| Commercetrust Ltd's trustmark |
ConsumerTrust is a Global Reliability Program that aims to encourage best
business practices by merchants and to assist consumers in identifying merchants
that they can trust. When consumers visit a store or website bearing the ConsumerTrust
trustmark, they will know that this merchant has been audited and meets the
standards stipulated in the ConsumerTrust Code of Practice.
| Compliance with Consumertrust
Code of Practice |
Commercetrust has been appointed by iDA as the Authorised Code Owner (ACO)
for the TrustSg seal. B2C businesses that are accredited will receive both the
Consumetrust trustmark and the government endorsed TrustSg seal.
Customers may refer their complaints to the ConsumerTrust Secretariat if they
are not satisfied with the resolution of the complaint. |
